Returns are accepted within 30 days of receipt. For a full refund, items must be returned unopened/unused, with tags, in their original packaging. Neither sale items nor subscription items are eligible for returns.

To return an item, please email a return request with your order number in the subject line to returns@fleurmarche.com. In your note please include the following:

• Name
• Date of purchase
• Reason for return

After you reach out to us, our customer service team will respond with a return authorization (RA) number and a shipping address. All returns must be approved and have an RA number.

When preparing the return, please include the following:

• Original invoice
• RA number and/or return approval email

Shipping costs for online returns are the responsibility of the customer. We recommend that you use a shipping method that provides a tracking number, as we are not responsible for return shipments that aren’t delivered to our warehouse.

You will receive an email confirmation once your return has been processed. Refunds will be credited to the credit card you used in making the applicable purchase. Please allow 7-10 business days for the transaction to post.

We do not offer exchanges.