FAQ

CBD (cannabidiol) is the second most abundant cannabinoid (organic compound) found in cannabis, only behind THC. CBD is non-intoxicating (it will NOT get you high) and non-addictive, and boasts a wide range of therapeutic benefits. Check out our CBD 101 for more information!

CBD and THC are both cannabinoids, but they each affect the body differently. Most notably, THC gets you high while CBD does not. Because of this, while THC has both recreational and therapeutic uses, CBD is really only therapeutic.

This is due to the different ways in which CBD and THC interact with your body’s Endocannabinoid system. The Endocannabinoid system is the body’s primary homeostatic regulatory system, which means that it keeps a bunch of the body’s other important systems (like the central nervous system, immune system, metabolism, etc.) balanced and running smoothly.

The endocannabinoid system is made up of a series of receptors distributed throughout the body, namely CB1 and CB2 receptors. THC binds directly to CB1 receptors, which are mostly found in the brain and nervous system, and yields a strong psychoactive effect that we all know as “getting high.”

In contrast, CBD does not bind directly to CB1 or CB2 receptors, which is why it doesn’t produce intoxicating effects and does not get you high. Instead, it activates the endocannabinoid system by enhancing the natural positive effects of certain proteins and enzymes. Check out CBD 101 for more information!

Nope! Unlike THC, CBD will not get you high and is completely non-psychoactive.

The reason for this has to do with the different ways in which CBD and THC interact with your body’s Endocannabinoid system. The Endocannabinoid system is the body’s primary homeostatic regulatory system. It is made up of a series of receptors distributed throughout the body, namely CB1 and CB2 receptors. THC binds directly to CB1 receptors, which are mostly found in the brain and nervous system, and yields a strong psychoactive effect that we all know as “getting high.” In contrast, CBD does not bind directly to CB1 or CB2 receptors, which is why it doesn’t produce intoxicating effects and does not get you high. Instead, it activates the endocannabinoid system by enhancing the natural positive effects of certain proteins and enzymes, yielding purely therapeutic benefits.

Hemp is strain of Cannabis Sativa with a concentration of less than 0.3% THC.

Hemp seed oil is cold pressed from the seeds of the hemp plant, similar to olive and grape seed oil. It is high in antioxidants, amino acids, omega-3 and omega-6 fatty acids, Vitamin E (great for skin and hair!) and is a great carrier for CBD. But it is not CBD, as it contains no trace of cannabinoids, and does not have the therapeutic benefits of CBD.

Hemp-based CBD oil is oil extracted from the entire hemp plant (leaf, flowers, seeds, and stalk)and it does contain CBD, with trace amounts of THC (less than 0.3%). It has a host of benefits including sleep support, stress management, relief for aches and pains, and anti inflammatory effects.

Nothing. CBD, or cannabidiol, is the same plant compound, regardless of whether it’s found in a low-THC or high-THC cannabis plant. At Fleur Marché, we only offer products with hemp-based CBD, which is extracted from the hemp plant, and only has trace amount of THC. CBD that is extracted from marijuana plants must be sold in a licensed cannabis dispensary.

It’s really important to know where your CBD is coming from and that it has been tested for toxic materials and potency. The easiest way to get this information? Buy from Fleur Marché! All the brands on our site have passed through a rigorous 4-step vetting process, and we’re proud to say that many of our brands report that we’re the most difficult site to partner with because ofit, see our Fleur Marché Guarantee.

Want to know more?

There are four things you can do to ensure high quality.

First, look at where it is sourced. Hemp is a “bioaccumulator,” meaning that it absorbs anything
in the soil around it. If it’s grown in or around areas where there are pesticides or heavy metals, it
will suck all that bad stuff right up. For products from the United States, be sure to look for
certified organic, organic compliant*, eco-farmed or food grade hemp. The European hemp
industry is generally well-regulated with rigorous product testing standards.

Second, pay attention to the extraction method. Be sure that no toxic chemicals were used in the process (many companies selling poor quality CBD will use dangerous solvents like Hexane and Butane). The two safe and organic solvents are Ethanol and Supercritical CO2.

Next, understand the CBD types and which one is right for you: whole plant, full spectrum, or isolate.

Lastly, make sure there is 3rd party lab testing. Lab testing (look for total cannabinoid content, terpene breakdown, pesticides, microbiological contaminants and residual solvents) is key to ensuring quality product that actually is what it says it is.

The two safe and organic solvents are Ethanol and Supercritical CO2. Ethanol is considered the safest method of extraction for human consumption and believed to yield the highest volume of cannabinoids. Supercritical CO2 is a more complex refinement process that requires more expertise, but also ensures that the CBD maintains its purity and comes out cleaner and healthier.

Full Spectrum, Broad Spectrum, and Isolate are different types of CBD extractions ranging from the least to the most processed. Full spectrum CBD extract includes the full plant matter, including other cannabinoids and terpenes, with nothing excluded. Broad spectrum is very similar to full spectrum, without the THC. Isolate is the purest form with everything excluded except the CBD. For more detail on these various extractions, check out our handy guide to help you identify which is right for you: Types of CBD

Terpenes are aromatic oils secreted by the cannabis plant (and many other plants, for that matter) that deliver its aromatic and flavor profile. Terpenes play a key role in differentiating the effects of various cannabis strains and provide the distinctive flavors like citrus, berry, mint, and pine. Terpenes also work collaboratively with cannabinoids to delivery its therapeutic benefits – this collaboration is know as “The Entourage Effect.”

Adaptogens are non-toxic plants that work to counteract the effects of stress in the body, whether physical, chemical or biological. These herbs and roots have been used for centuries in Chinese and Ayurvedic healing traditions, and help your body to balance and regulate hormones and support your immune system. Many of our products feature complimentary adaptogens to enhance the therapeutic benefits.

Because everyone processes CBD differently, there is not yet a standard dosing system. The “right” dose varies from person to person. That said, CBD works best when used consistently over time (just like any vitamin or supplement). The rule of thumb when trying to find the right dose is to start low and go slow. To better understand how to find your ideal dose, check out our handy Fleur Marché Dosing Guide.

Just like with dosing, there is no one size fits all approach. Each format varies in terms of how it interacts with the body, how quickly and efficiently it enters the blood stream and how long it lasts. As such, different formats are better suited for different needs. To learn more about different delivery formats and which is right for you (tinctures, topicals, transdermals, oh my!) – take a look at our Guide to CBD Delivery Formats.

We get this question often: if I am not supposed to feel a high, how do I know the CBD is working? With CBD, it’s more about what you’re not feeling than what you are — aches and pains, stress, sleeplessness, PMS symptoms, etc. The effects of CBD hit everyone differently, and often not in one clear moment but instead gradually and subtly, just like a vitamin or supplement. While there is not one specific feeling to let you know that it’s working, if you’ve been using CBD for a while (at least a week) and your symptoms haven’t improved, trying tweaking your dosage or changing your delivery format (see previous questions on exactly what to do).

Because there are no studies on CBD and pregnancy or breastfeeding, we cannot recommend that pregnant or breastfeeding women use CBD. That said, many women have chosen to use CBD pre and post-partum with great results. It’s an individual choice for everyone and we recommend talking to your doctor to make the most informed decision for you. Both of Fleur Marché’s founders felt comfortable using topicals while pregnant because topicals are used for localized relief and do not enter the bloodstream. While pregnant, our co-Founder Ashley sat down to share her approach to CBD while expecting!

Because there are not enough clinical studies and research on the therapeutic benefits of CBD in children, we can’t make a recommendation for or against. However, it’s helpful to note that in 2018, the first cannabidiol (CBD) medicine – Epidiolex – was approved by the U.S. Food and Drug Administration, to help curb a severe forms of children’s epilepsy in children 2 years and older.  Further, one of our brands – Cannuka - advertises its topicals as family friendly. 

While there are only a few reliable studies, anecdotal evidence and preliminary studies have shown CBD to have many of the same therapeutic benefits for animals as it does for humans. But, just as with humans, you should always consult a professional before making the decision to give your pet CBD, especially if he/she is taking other medications. That said, many veterinarians are recommending CBD oils and treats for animals with a variety of conditions including anxiety, pain and seizures. Read more about how CBD can help your pets, Ashley, or CEO, uses it on her 60lb dog nightly!

The primary benefits that we address on our site are those for which there is the most research and evidence: sleep, stress, pain and beauty / skincare. For most other conditions, there is not sufficient research, although there are many promising studies in flight! We look forward to sharing new findings as they become available!  

Yes, Fleur Marché is not intended for, and may not be accessed by, individuals under the age of 21.

Yes! The 2018 Farm Bill federally legalized hemp and hemp derivatives, so all of our products are federally legal.

Yes! According to the Transportation Security Administration (TSA), hemp-derived CBD products (products that have less than 0.3% THC) are OK to bring on your domestic flight in both carry on and checked baggage.

Due to differing legalities in various countries, traveling internationally with hemp or marijuana-derived CBD is not advised. In some parts of the world, hemp and marijuana are heavily regulated, and importing even personal use products could result in severe criminal punishment. 

Fleur Marché is an online CBD boutique whose mission is to rebrand cannabis as wellness. We provide education on the therapeutic benefits of CBD and provide a safe and trustworthy place to buy best-in-class products. Read more about our mission.

Loosely translated, Fleur Marché is French for flower market. Cannabis has long been referred to as “flower” or “bud”, and we are recontextualizing this reference with a new and different kind of flower market. 

Co-founders Ashley Lewis and Meredith Schroeder were best friends/work wives at goop where they each discovered CBD in different ways (Ashley was researching it as part of her role running goop’s Wellness business, Meredith was shocked to discover that it was the most effective solution to her debilitating menstrual cramps that she’d ever encountered).

After becoming believers and turning their own communities onto CBD as an effective wellness tool, they were frustrated by the then fragmented and shoddy retail experience when buying CBD. It was hard to figure out which products were legit and they couldn’t find a shopping experience that felt well-curated and trustworthy. Plus, there were no female-focused experiences that catered to women like themselves – eager to learn more about cannabis and how it was relevant their specific needs above and beyond just getting high. They wanted to understand which of their problems CBD could solve (and how?), how to choose the right product based on their symptoms, how long CBD would stay in their bodies, how it would make them feel, and what differentiated one tincture from the next?? So, they built Fleur Marché to address these questions (and more) and to help educate women on the therapeutic benefits of CBD while providing a safe, trusted, elevated place to buy it.

Yes, we ship to all 50 states

At the moment, we only ship to the United States.

We have checked the tracking and it said your package was delivered to ADDRESS at TIME and DATE. If this is not the case please let us know and we will resend your order.

Sometimes the post office says the package has been delivered even though it is still en route. We recommend checking with your neighbors and waiting for the end of the day. If you have not received it within 24 hours of getting a delivery notice, we will send you a new package.

Returns are accepted within 30 days of receipt. For a full refund, items must be returned unopened/unused, with tags, in their original packaging. Sale items are not eligible for returns.

To return an item, please email a return request with your order number in the subject line to returns@fleurmarche.com. In your note please include the following:

Name

Order Number

Date of purchase

Reason for return

When preparing the return, please include the following:

Original invoice

Shipping costs for online returns are the responsibility of the customer. We recommend that you use a shipping method that provides a tracking number, as we are not responsible for return shipments that aren’t delivered to our warehouse.

You will receive an email confirmation once your return has been processed. Refunds will be credited to the credit card you used in making the applicable purchase. Please allow 7-10 business days for the transaction to post.

We do not offer exchanges.

Standard shipping is $10 for orders under $100. For orders $100 and over, shipping is free. For 2-day priority shipping, shipping costs $25.

For standard shipping it will take between 2-8 business days from the time the product is shipped. For 2-day priority shipping it will arrive 2 days from the time the product is shipped. Please note that we do not ship products after 12pm on Fridays or over the weekend. It may take up to 48 hours from the time you place your order until the time it is shipped.

Yes, send an email to bonjour@fleurmarche.com with your order number, and what you want the note to say. Please also let us know if you want us to omit the packing slip.

All orders can be “wrapped” in our signature Fleur Marché pouch, clear plastic tote and black bow for an additional fee. At checkout, if you check the box that says “Want to dress up your order? Let us bundle it into a custom kit.” We will package your order $25. Each of our kits is already packaged in the pouch and tote, so there is no reason to order another. 

We offer two shipping speeds, because sometimes you can wait and sometimes you can't.

Standard (3-5 business days): $4.50

Rush (1-2 business days): $25

PS: Standard shipping is free when you spend $30 or more. Please allow 1 to 2 business days for us to receive and process your order. Please note, We only offer Rush Shipping to the 48 contiguous states.

We’re committed to being cruelty free: this means we do not test on animals at any stage of product development, and we will only work with vendors who uphold the same standards.

We are proud to share that our products are certified cruelty-free by Leaping Bunny, the only internationally recognized certification organization for cruelty-free companies. Being Leaping Bunny certified also means we’ll have regular independent audits to ensure we’re compliant.

If the product is subjected to excessive heat or cold for short periods of time, it will not impact the product’s efficacy, though it may result in a thicker or thinner texture.

While the products don’t have a formal expiration date, it is generally recommended that they be used within 3 years of manufacture or 6 months after opening for best product quality...but we think you’ll love them so much that this won’t even be an issue.